Since its inception in the late 90s, digital transformation has been up-scaling the reach and revenue of the organizations which embraced it full-fledged. Even today, in 2022, digital transformation is calculated to mark a 40% increase in operational efficiency and 35% betterment in meeting customer demand.  

Whatever a company’s vision for the future is, it must include a digital transformation plan in order to grow. Total investment between 2019 and 2023 in Digital Transformation technologies will increase between 15% and 20% across all sectors, according to the International Data Corporation (IDC).

In the recent blog, which explained the 8 keys to successful digital transformation, there was a mention of the technological widgets that smoothen any business’s complete digital transformation process. As we dive deeper into the arena of digital transformation trends,  you will learn of all the digital changes you need to embrace to reign in your industry. So, let’s begin and get to know the latest digital automation and transformation trends of 2022. 

1. Hyper-automation 

A robust pairing amongst AI, ML, and RPA 

Robotic Process Automation (RPA), Machine Learning (ML), and Artificial Intelligence (AI) are the lead players in this hyper-automation drive. A robust integration of RPA, ML, and AI optimizes companies’ operations and digital transformation potential. It minimizes human intervention, thus allowing them more time to focus on other strategic business areas.  

Undoubtedly, the hyper-automation market expects to touch the $46.4 billion target by 2031 at a growth rate of 21.7%. Foreseeing this progression in hyper-automation, more companies are investing in HA strategies like cognitive automation, RPA, workflow automation, and process management.   

The direct benefit of hyper-automation is that it amplifies business agility, fosters team collaboration, and delivers a swift return on investment. This is why multiple industries are using advanced technologies to gain a competitive advantage and increase key bottom-line results.

2. Hybrid work culture

With major dependence on team collaboration tools

The covid-19 pandemic has genuinely taught us novel and effective means of better business productivity. Hybrid work culture is reigning on the list of top digital transformation trends that can make an enormous difference in how companies operate. If companies want to leverage competitive differentiation in 2022 and beyond, they need to embrace hybrid work culture. It offers better agility and resilience.   

Companies use effective digital workplace and project management software to ensure that the physical presence or absenteeism of an employee in the office premises has zero impact on work productivity. In addition, the cloud-based software and IT models ensure round-the-clock communication and allocation of resources.  

Therefore,  63% of the high-revenue companies have adopted a hybrid work culture, and 83% of the workers prefer it. So overall, a hybrid work culture with complete flexibility will soon be necessary for Gen Z employers and employees.

3. No-code/ low-code solutions

For startups, small-scale businesses, and also freelancers. 

The self-explanatory words of S. Skolarikis, CEO of Comidor, “We wrote thousands of lines of code, so you don’t have to write any.” clearly depict the importance of no-code solutions. 

Organizations need a faster and simpler way to create applications—and low-code development platforms such as Comidor, are the ideal tools for accelerating app delivery. Tools that ease the job of startup firms during app development are reigning in the market today. Ideas are clear, and priorities are all set. So, no one wants to invest time in something they are not good at and will not benefit their organization. But does that always mean outsourcing the solutions? No!  

 The low-code/no-code apps and tools are one such alternate solution here. Forrester Research defines a low-code development platform as a platform that enables rapid application delivery with a minimum of hand-coding, and quick setup and deployment. Even business users with zero coding experience can create wonders with it. Ιn fact, low-code enables them to create applications using drag-and-drop components through a graphic user interface. Thus, that means they can orchestrate how a business app works and create an experience tailored to them. So, while businesses are busy focusing on building their brand and customers, the low-code/no-code tools take care of their workflow automation and app development. 

4. 5G technology

For better speed, capacity, and lower latency 

The 5G cellular network is the latest and most advanced ruling digital new-age trend. Today, when every other business owes its success to the internet, one needs to have the best internet services as its fuel. 5G technology, with its multi-Gbps speed and the highest level of reliability, provides a competitive advantage to businesses who stand by it.  

The consumer-driven market depends on this unparalleled technological resource to cover heavy traffic on a web page, fast streaming of high-definition videos, and other AR/VR cases. Therefore, even to be in the race of digitally advanced companies, one needs to use a 5G network.  

5. Robust cybersecurity mesh

For an integrated, standardized, and responsive approach 

Hybrid work culture and remote working mean the assets and essential data of the company step out of the secure premise boundaries. This further demands more robust data security at every point where it steps in. This, as a result, demands a comprehensive and practical digital security concept, like cybersecurity mesh. 

Cybersecurity mesh relies on the principle of a zero-trust security strategy. This means that data and applications are accessible to machines and individuals at any location, but only after a few verification and authorization protocols. Therefore, it is highly reliable, flexible, and thus scalable. 

6. Digital banking

A major transformation for the financial sector 

An increased number of consumers today are opting for full-fledged digital banking services. As a result, massive digital disruptions occur in the financial sector. The series of digital transformations in banking began with online banking, where only basic banking operations were done on the bank’s website. Then came mobile banking, where routine operations could be handled through mobile phones. But, now the word is ‘ digital banking,’ which means a thorough digitalization of banking.  

Today, digital-only banks have no physical entity yet are thoroughly empowered to cater to their Gen Z customers. Artificial intelligence has played a major role in shaping digital banking transformation. As per the latest Google Survey on Indian adults, 22% of Indian adults expressed their inclination towards adopting digital-only accounts in the coming years.  

7. Everything as a service (XaaS)

Much beyond SaaS, PaaS, and IaaS 

Xaas has become the new norm post-pandemic. It defines the future of the digital age where the ‘ Everything as a service market is estimated to touch the $97 billion mark by 2031. Its definition encompasses many tools, technology, and products that are delivered virtually to customers.  

XaaS is highly flexible, scalable, and agile. Netflix and Gaana are a few application examples of the XaaS model. In this model, the overall service delivered to consumers is guarded with features of faster delivery, better cybersecurity, more flexibility, and innovative technology. 

8. Data fabric

For automated data discovery and consumption

Data fabric refers to an integrated layer of data that is useful in meeting the demand of businesses and in gaining a competitive advantage. It optimizes the entire IT infrastructure and hybrid cloud environment for faster and better deployment.   

Overall, data fabric has come up as a solution for all data management challenges today. It helps minimize human errors and scales the Artificial Intelligence-enabled data integration services. In addition, it comprehends the uniqueness and subjectivity of both human and machine capabilities to develop a real-time solution. 

9. Generative AI

A branch of AI 

Generative AI is a branch of Artificial Intelligence where the currently available data generates future content. This data can be audio, image, or text. Generative AI applies across industries to analyze the trends, comprehend future customer behavior, create avatars for games and entertainment, and restore vintage images or movies.  

Being a new buzzword in the market, generative AI has yet to overcome specific challenges like its fraudulent usage, lack of reliable output, and data privacy.  

10. Total-experience TX

A combination of UX, CX, and EX 

TX had come up as a very effective tool during the recent pandemic when remote work and remote marketing were much more prevalent. The four major components of total experience are user experience, customer experience, employee experience, and multi-experience. So, instead of managing each component individually, TX clubs all of them together to attain maximum competitive advantage. As a result, it benefits customers and employees equally at the same time.  

The major advantage of the total experience approach in any business is increased trust of customers, maximum employee satisfaction, enhanced brand identity, better reach, and connectivity.  

Final note 

Digital transformation trends in 2022 and after that are very much influenced by the extreme turmoil in the worldwide business environment post-pandemic lockdowns. In addition, hybrid work culture and even remote access to consumer demands have triggered the need for robust technological advancements like hyper-automation, generative AI, total experience, and XaaS. As a result, companies like Comidor, with their disrupting technologies are leveraging the pool of their talent and resources to deliver the best to their clients.  

Digital transformation is continuously developing. Therefore, we can expect tons of changes in the future. This means that one needs to be aware of the trending digital solutions for experiencing the much-needed competitive advantage. Currently, the above 10 trends suffice the critical understanding of digitalization in 2022. However, the moment some major innovation makes a buzz in the market, Comidor will share the details with you at the earliest. So, stay tuned.  

The digital transformation began gaining momentum in 2020 and continued since now, as the world gets affected by the economic downturn led by the Covid pandemic. While the pandemic has made it difficult to predict the future digital transformation trends, it is most certainly going to emphasize strategic and urgent needs as the pandemic persists. So, let’s find out some of the possible keys to digital transformation, businesses should take into account as they enter yet another year filled with unforeseen events. Only time can tell the scenarios that people will experience in the future, but for the time being, here is a list of digital transformation keys in 2022. 

1. 5G Network

While implementation of the 5G network was projected for 2021, it could not come to fruition due to the pandemic putting a prolonged halt to all industrial activities. However, the deployment of 5G in the 6GHz bands continued through the year and has significant growth potential. 5G has already been launched in several parts of the world and is expected to fully function by the end of 2022. The superior experience will drive more businesses to adopt the super-fast networking and devices that support it. 

2. IT infrastructure for Hybrid Cloud

With the hybrid cloud model already making its mark in enterprise environments, more small and medium-sized companies are also paying close attention to their IT infrastructure. Most of them are using the public cloud in one way or another.

The unification of various systems into a hybrid cloud environment is the basis of digital transformation for even technologically advanced companies. The Digital Business Survey by IDG found that multi-cloud environments, software-defined storage and networking, IoT, edge computing, and of course Artificial Intelligence (AI) are the most commonly adopted technologies. 

These trends are expected to continue in 2022, with cloud-based technology and AI algorithms driving business in every conceivable way. 

3. A robust Disaster Recovery Plan

Experiencing some of the dreadful events of 2020, it’s almost comical to review the business continuity plan of 2021. Disaster recovery will lay the foundation for a speedy recovery from unprecedented events, hurting a business’s revenue stream. However, to survive in the long term, businesses have to build their resiliency against these events. Having a recovery plan will give them more control over tackling unknown situations.  

Business continuity will be the top concern for blue-chip companies that try to sustain themselves in the competitive working environment. Employees will be more frequently trained to deal with the crisis moving forward and would also be made capable of having a robust recovery plan after being stuck in one place due to the pandemic. 

4. Innovation-Driven and Agile Operations

To remain versatile, businesses must keep themselves closer to innovation and development and ensure a considerable software and technology budget for testing, developing, and validating products. Businesses will try to be in an equal position where they gain more robust control over their operations while improving the consistency of their innovations.  

This will ensure that all the existing tech resources of the businesses are being sustainably utilized while the digital transformation managers get themselves one step closer to the main objective. This needs a DevOps approach to IT management – implementing Lean and Agile practices and focusing on speedy service delivery.  

DevOps is a complete change in culture and application development lifecycle. It enables different teams to collaborate using technology towards a single goal of process improvement in a functional area. This is what you really call transformation. 

Companies would also have to be more determined to develop creative ideas to keep their operations on track so innovations cannot be delayed. You need to become more streamlined if you want to keep track of the progress of your transformation initiatives. 

5. People-First Approach

It has become more apparent how keeping employees as a priority is critical for a company’s overall success. When employees are satisfied with a company’s operations, they are more likely to align their vision with the management’s objectives.

Especially during the pandemic, employees who stayed through the difficult phase of the organization were once valued by the management and were compensated for their commitment and hard work.  

Communication principles will be effective for change management in the future because employers will be more satisfied and employees can feel involved. They will be treated as the primary drivers of digital transformation as digital products result from employee creativity.

While most businesses might assume the most significant enabler of digital transformation to be technology, they are majorly mistaken. It is majorly the people. And, this is also a substantial problem in today’s market as most people don’t have the appropriate skills and strategy to leverage digital capabilities.  

6. Composable Businesses

As the pressure to innovate continues to rise, organizations are likely to seek greater agility, leading to an increased drive to composable and event-driven architectures. Hence, it is critical for businesses to invest more in research and development, which would make them closer to their stakeholders’ needs.  

At the same time, they try to build their brand presence and garner more attention for their contribution to society. Cutting-edge solutions and hyper-automation tools will be the key to long-term prosperity, and digital transformation that will enable firms to operate with a higher ability to cater to more comprehensive needs. 

7. Digital Value supported by Automation

Businesses need to adopt automation wholeheartedly. With the increased adoption of remote work post-pandemic, automation has gained even more importance, especially in the areas of marketing, sales, customer service tools, and customer support. 

Hence, it will be critical to determine the rate at which redundant work is being replaced with automated technology to speed up the process and enable the firm to cater to the broader needs of the market at a smaller time frame. Full-stack automation will help you transform the customer experience with tech tools such as: 

• Customer Relationship Management (CRM) system to increase your sales pipeline 
• Ticketing Routing systems for customer service automation and reporting 
• Social media monitoring system for tracking brand mentions, building an audience, and improving PR 

8. Default Security

As more and more business assets move online, companies are likely to increase their spending on protecting these digital assets and ensure not being exposed to cyber-criminal activities, which is essential to successful digital transformation. 

Whatever the digital transformation is going to be, management has to ensure they have the right leadership skills to tackle the situation that comes their way. On the other hand, employees must be more open to helping companies build their brand positioning so they can be better placed to suffice the challenges and emerge stronger than before. Hence, the age of digital transformation will also make the managers emphasize maintaining a strong connection with the existing employees. 

 Digital Transformation Facts

According to the sources of IDC, global investment in digital transformation has already grown by 17.1%, which rounds off to a staggering $2.3 trillion by 2023. The geographical region spending the most on digital transformation is the United States, followed by Europe and China. The financial sector will observe the most extensive digital transformation among other industries. Still, enormous investments are expected to be made in robotic manufacturing, as experts forecast the expenditure to double within three years. An exponential shift of companies to B2C e-commerce is also likely to take place through 2022. 

Achieve Digital Transformation with Comidor

Digital transformation is happening in every industry, and it’s important to create a strategy including all the digital transformation keys for the transition. With more and more people making use of digital technologies and solutions, it becomes important to have a platform that helps you with your digital transformation initiatives. Comidor Low-Code Hyperautomation platform enables organizations to go digital with less time and resources. It helps them automate, integrate, and extend their operations. Our platform provides an integrated suite of productivity and knowledge management tools along with cognitive automation capabilities for automating end-to-end processes, developing custom Low-Code apps, integrating existing systems, and connecting to everything.

Author bio:
Ankit Thakor is a marketer by trade and a football player by passion. He is a Saas Marketing Specialist at SoftwareWorld. He specializes in using compelling content to capture consumer dollars for world-class SaaS brands. 

Digital transformation is taking over the entire world. I think that’s something that has become pretty clear to most of us now, especially those who are involved in high-ranking positions in major industries. 

There are very few such industries that have not on some level been affected by mass digitization. Even in areas like construction and engineering, ones which we assume to be most practical in nature, the digital aspect is still quite prevalent.  

As difficult of a transition as it might be for some people who are already experienced in the old ways, digital transformation comes with a ton of benefits. It’s important that those who are not familiar with digital transformation, to be encouraged to learn more and embrace this new trend so that their business and their work won’t be left behind.

Here’s what you should know about what constitutes a good digital transformation leader: 

1. There is Still Much to Learn

As much as digital transformation has already changed how we do business and how we work, it’s still something that we are in the relatively early stages of. It didn’t really start to become a huge part of most industries until the late 90s and the term wasn’t even defined until 2013. 

Because of this, a lot of the changes are still ongoing, and there are new discoveries being made every single day. Even a digital transformation leader is still learning about it and will continue to learn about it as the transformation progresses.

2. A Strong Team is the Key to Success

With this in mind, the transformation shouldn’t be left entirely up to just one person. It’s way too much for just one mind to process and subsequently put into practice, and so building a strong team will help the process along a lot. 

A leader can guide a group of educated, like-minded people in implementing changes and can be secure in the knowledge that they aren’t shouldering the entire burden.

3. Leaders Must be Prepared for Quick Change

As we mentioned above, there are always new discoveries being made in the world of digitization and the businesses that thrive are the ones who react efficiently to these changes and maximize their potential. 

During the digital transformation journey, a more efficient way to store data, a new method of paying employees, or a more advanced cyber security system might be developed. Because digitization is so new, these things pop up all the time and a good leader will be able to adapt to them and utilize them as a part of their business. 

Being this adaptable is a skill in itself, but an essential one for digital transformation leaders.

4. A Keen Eye on The Workplace is Helpful

Another thing to keep in mind is how this change is affecting others involved in the company. The thing about digital transformation is that it alters the experience of every single employee to some degree. 

It changes the way they interact with their job and it can be overwhelming to those who aren’t used to technology. While it shouldn’t be their highest priority, a digital transformation leader should work to ensure that every new system they bring in is easily accessible. 

There should definitely be some focus put on ensuring that employees understand why these changes are being made and how they can individually benefit from them.  

When employees are adequately informed and trained on new systems, with the HR department involved, the result is motivated, satisfied employees who are prepared and willing to support organizational transformation. In case the training is insufficient, it might result in unhappy, uncooperative employees who prefer to work following the old, unproductive ways of operating.

5. Transparency is Essential

In a similar vein, it’s easy to imagine that a lot of people will be very wary about these new technologies in terms of security and transparency. Some employees or stakeholders might think of this as a way for a company to conceal things within encrypted storage. 

They might also be concerned about the fact that putting things on a digital platform leaves important information open to being hacked. That’s why you need to be transparent with those who are entitled to information about the business. 

A leader should give people access to digital databases so that they can keep up to date with what’s going on, and also help them to understand how much digital transformation can actually enhance security. 

6. It’s a Tough, But Rewarding Position

Ultimately, being a digital transformation leader involves a huge amount of pressure. It necessitates things like adaptability, a willingness to learn, tons of research and because it’s so new, it’s easy to make a lot of mistakes. 

But for those who are willing to put in the time and effort, their companies will be ahead of the pack. They will be pioneers of this new digital world and that will no doubt be a lucrative and rewarding position to be in.

7. Customer Satisfaction is the Key

Customers nowadays have higher expectations, as well as a  broader selection of products, services, organizations, and vendors to select from. High-quality customer service is now a major corporate need. 

As a result, satisfying shifting customer demands is the top priority for companies undergoing digital transformation, even ahead of other critical factors like increasing revenue and reaching profit targets.

8. Choosing the right Software

For a variety of reasons, finding the correct digital transformation software might be difficult for a digital transformation leader. Many products in the present market landscape have different capabilities and characteristics. The first step is to establish your company’s requirements. After that, it’s time to choose the right software solution. 

The majority of out-of-the-box apps are capable of addressing a specific difficulty or use case and don’t consist of an effective option to satisfy multiple needs at the same time. 

On the other hand, an integrated platform approach lays the groundwork for creating a customized, all-in-one solution that is adapted to your company’s needs and internal procedures. 

This method offers a holistic approach to having various interconnected systems into one environment that is aligned with your digital transformation scope.

As you can see, the automated workflow orchestrates all onboarding process steps, including automated emails, document creation with RPA, approval tasks, and data insert within various groups.

Sales

Sales is often a major bottleneck process for many businesses. Luckily, the repetitive nature of this process makes it ideal for digital process automation. Automate requests, approvals, and more with DPA software. Gone are the days of spending precious time waiting for these requests and approvals to make their way through the pipeline. 

Marketing

Marketing is an essential but time-consuming process for many businesses. That’s where digital process automation comes in. Instead of handling all of the repetitive manual tasks that come with promoting your business, you can trust that digital process automation software will take the reigns.

Benefits of Digital Process Automation 

In addition to assisting with the above-mentioned processes, there are a few more benefits that DPA brings to a business.  

• Better customer relationships. Since digital process automation deals largely with tasks that involve human interaction, your customers will also see many of the benefits that DPA software brings. Not only will your employees have more time to foster these relationships, but the higher-quality results will lead to happier customers as well.

• Time saver. Routine tasks are necessary but overly time-consuming. Automating these tasks using DPA software can save your team time and increase productivity. Instead of spending hours on those tasks, you’ll be able to focus on larger projects in the day.  

• Cost reduction. In addition to saving time, this automation allows you to save money as well. By decreasing the time spent on these repetitive tasks, your team can complete larger tasks quicker, saving in operational costs.  

• Increased accuracy. Last but not least, investing in DPA software is an investment in your results. With automated tasks, there is a decreased chance of human error that often occurs with manual entry. Your business will produce higher-quality results, further pleasing your customers.  

Now that you know what digital process automation is and why it’s necessary, it’s time to invest in this software. Keep reading to learn more about how to bring DPA to your business.  

Tips for Choosing Digital Process Automation Software (DPA)

So, how exactly do you find the best digital process automation software for your business needs? Try out a few of these tips on finding the right software. 

Analyze Business Processes

The first step when choosing a digital process automation software is to take a look at your business processes. While most DPA software has similar capabilities, each one has unique features that may be more beneficial to your processes. Analyze your current business processes and decide what specific capabilities you’ll need to fully automate your work. 

Determine Business Needs

In addition to analyzing your business processes, you should look at your general business needs. What is the allotted budget you can give to digital process automationsoftware? Would more advanced digital process automationsoftware further assist you in reaching your business goals? Should you invest in compatible automation software, such as business process management (BPM) software on top of DPA? Determine your business needs and discuss these with DPA providers to find the right fit. 

Research Features

Though most digital process automation software options offer similar features, you’ll want to ensure that the one you are investing in meets expectations. Check for features such as Low-Code development, mobile-first interfaces, collaborative tools, smart notifications, and end-to-end automation. Make sure that your chosen digital process automation software has all the features you’ll need to truly automate your tasks. 

Request a Trial

Finally, request a trial! Many DPA providers offer free trial accounts that allow you to test out their software before fully investing. You’ll see how this software works and if its capabilities help you achieve your automation goals.

Achieve Digital Process Automation with Comidor

When you’re ready to achieve DPA, look no further than Comidor. Comidor is a No-Code/Low-Code platform designed to assist businesses in achieving business process automation. With the BPM 2.0 Comidor Workflow Designer, you can create customized workflows that take you one step closer to digital process automation. Manage these workflows and automate your business processes in one convenient location with BPM software. 

From workflow automation to business process management (BPM) software, Comidor has all the tools you need to achieve the ultimate digital process automation. Contact Comidor today to learn more about the tools that can help you achieve DPA!

Many organizations are now looking to digital transformation as a way to stay competitive in today’s digital environment. The new digital normality introduced novel innovations and changes in the market of both technological solutions and services. For instance, we witness a sudden twist in how customers connect with their favorite technology brands. Consequently, businesses had to respond. In an unexpected turn of events, those who have managed to implement digital transformation into their business model were more likely to succeed. Digital transformation is a process that is not easy, but it needs to happen. It will change the way you do business and how you connect with your customers.

Before we look at how businesses are becoming competitive through digital transformation, let’s establish a clear definition of what digital transformation is.

What is digital transformation? 

Simply put, digital transformation is the process that involves the implementation of new digital technologies into all areas of business, to improve business processes and customer experience. It goes beyond updating your equipment and expanding your operations: it transforms an organization’s business model and the way it interacts with customers, employees, suppliers, and partners. In other words, digital transformation is a fundamental change in how a business is run, how it is managed, and its operation. As said before, it is an opportunity to create or transform a business model. It changes the management structure, the way its customers can access the business, and the corporate culture, too. 

Finally, digital transformation is not a buzzword. It is a fundamental business imperative that every company in every industry must embrace to remain competitive. Successful digital transformation requires organizations to rethink their value chain and create new customer experiences as they design new products, services, and processes.

How do I achieve digital transformation in my business? 

There are many digital transformation strategies available for any niche on the market. However, most of them revolve around six important points that you should consider before attempting to alter your business model. If you are unsure whether the digital transformation is a viable option, read why now is the perfect time for a digital transformation and then proceed. 

  1. Laws and Regulation 

Laws and regulations play a significant role in encouraging businesses around the world to embrace digital transformation. You should understand how the legal system functions in your country before even attempting to execute a digital transformation strategy. In the data-driven world, we live in, a big chunk of the work to be done relies on collecting and processing data on your customers as well as your competition. Some laws may prevent you from doing this and halt your progress. On the other hand, there may be a legal framework that inspires businesses to adopt new technological advances. Finally, this legal framework may provide more security and affordability, thus, supporting innovation initiatives. Understanding what you can and cannot do is a vital step toward a successful transformation. 

2. Understanding Your Current Position in the Market and Within the Tech Sector. 

• What is my market cap?
• Can it be expanded? 
• Is there any competition in my sector? 
• If yes, how saturated is the market? 
• Are there any market segments that have not been addressed yet? 
• Are there any product/service-related gaps to be filled? 

Answering these questions is a good way to start. If you are a start-up, these questions sound all too familiar, but answering them with the goal of digital transformation in mind can offer a new perspective and yield new answers. Understanding what the market needs and what new services and products you can offer can push towards sustainable high performance. 

3. Understanding Your Business Processes 

Understanding your business processes is a must. The management structure, the research, and the execution of any decisions in offering a product or service are all areas that digital transformation can reinvent. A great example is purchase orders. Let’s suppose that one of your employees needs new equipment. The previously, manually performed process can now be automated using an automation platform, thus, achieving a complete business digital transformation. Employees don’t need to go from one office to another to ask for order approvals and handle multiple paper-based or huge Excel files to fetch data. Order files are generated automatically, using RPA tools, and are sent to the right vendors via email within minutes. Typography errors are eliminated, time is saved, manual tasks are avoided and productivity is increased.   

 4. Understanding Your Customers and Data Related to Them

Data collection and analysis are an integral part of a digital transformation strategy. It goes beyond the standard demographics of age, sex, race, and income bracket and expands into habits, detailed profiling, behaviorism, and predictions based on historical movements with the assistance of cognitive automation technologies. For example, AI systems allow businesses to analyze purchasing behavior and delivery preferences, making future suggestions based on historical data and findings. Another great example is Amazon: they have reinvented the supply chain, understand their customers very well, make personalized suggestions, and have managed to utilize digital technologies to reinvent delivery as well: same-day delivery is becoming a reality across the USA. 

5. Building a Reliable Digital Transformation Strategy

Now that you know where you are and where you should head and how to get there, it is time to customize a digital transformation strategy. Consider what innovation you can bring to the market, and what digital solutions you may need to understand your clients better. Lastly, think of how your technology can make them more satisfied. Think of NIKE – their customers can design their shoes – a mass approach with an individual aspect to drive the change and development of their products. Not only that, but NIKE can expand on designs created by their customers rather than start from scratch every single time. 

Another example worth mentioning is the case of one of our clients, McKesson. McKesson, the global leader in healthcare, was looking for an automation solution to automate a manual, inefficient invoice approval process that was until then based on an Excel template. Comidor solution, which was built in 14 days, was a powerful workflow with RPA capabilities. After the implementation of our solution, McKesson achieved full visibility over each approval request, and instant, real-time accessibility to invoice details. 

Final Thoughts – Why Does Digital Transformation Matter? 

You should understand that digital transformation is not about switching from cold calls to cold emails and handing out the newest iPhones to all your employees. It is not a substitute or an expansion of what you already offer to the customers. Still, it is rather a way to reinvent your production process with digital technologies as the backbone of the new model. These digital solutions can ensure that you have exactly the cues you need to accelerate your business. 

Achieving digital transformation with Comidor No-Code/Low-Code Hyperautomation platform  

No-Code/Low-Code Hyper-Automation platforms enable rapid and lasting transformation within your business. You need to specify your business needs and find the best solution that offers the features and functionality you require. That’s where the Comidor platform comes in. We offer powerful, intelligent process automation solutions that accelerate your business digital transformation.   

Schedule a call with our expert team and get an inside look at our advanced automation features. 

Author
Donald Fomby is an IT enthusiast. He outsources most of his work and focuses on observing and improving the workflow at Online Writers Rating. In his spare time, he codes in HTML and works on his WordPress projects.  

Automation in the workplace seems to be an impending threat to job positions and employment. Statistics compiled by Fortunly, for instance, indicate that the share of jobs at risk of automation could be about 30% by 2030. By 2035, that amount may rise to 40% before eventually stabilizing. There is no doubt that automation plays a significantly important role in the future of the workplace and work.

This isn’t the first time in human history that innovation and automation have disrupted the job market. But unlike technological revolutions of the past, which displaced many manual laborers, the advent of Intelligent Automation (IA) and increased digitization stands to transform the workplace faster than ever before.

Such prospects seem dire, but the reality is that the changes stemming from automation will likely be gradual, giving workers plenty of time to adapt. What’s more, automation is going to bring with it new opportunities and heretofore unheard-of levels of efficiency. As many old jobs fall to the wayside, they will be replaced by new ones, and work across the board will receive a well-deserved productivity makeover.

Staying at the crest of this future wave while minimizing negative impacts on job prospects will require a keen understanding of the future of automation in the workplace and how automation is poised to change the way we work. Here’s what you should know about the potential outcomes of the automated digital workplace and how your business can benefit.

Automation in the Workplace

IA technology has already left its mark on office spaces around the world, in the form of workflow and process automation. This type of automation focuses on the small, repetitive tasks that exist across multiple industries. These repetitive, daily tasks may vary from collecting data to shooting out emails to clients. When it comes to this narrow set of actions, automation excels far greater than any human could. As potent as IA and Artificial Intelligence (AI) are, though, they aren’t putting everyone out of work. On the contrary, intelligent automation is empowering the workplace.

The size of the worldwide business process automation market has grown from $5.1 billion in 2016 to an estimated $12.7 billion in 2021, evidence that companies are willing to spend on this technology to enhance their bottom lines. What’s more, automation is a boon to workers within many organizations, as it improves their productivity and frees them from the tedium that distracts them from their core responsibilities.

Consider the bevy of automation tools used by a marketing department on the market. They aren’t designed to replace entire teams, rather, these platforms empower those marketing teams to concentrate on higher-order problems by relieving the burden of lead management, email nurturing, and other types of tedious “busy work.” Similarly, AI-powered scheduling tools eliminate the need for workplace teams to perform the tiresome “email dance” when trying to schedule meetings. Instead, they’re able to handle the process automatically.

There are numerous other examples of automation aiding workers in becoming more productive. This augmentation of human ability is part of a broader digital transformation strategy powered by intelligent automation. By balancing AI, Machine Learning (ML), and intelligent process automation, businesses can improve their processes and workflows while boosting efficiency. This is the future of automation in the workplace, but how might you start adopting these technologies responsibly while simultaneously reaping the benefits of automation for your own business?

How to Make Automation Work for Everyone?

The pace at which automation in the workplace continues to advance may seem overwhelming, but the transition to automated processes doesn’t have to be a messy one.

Businesses can mitigate job losses to automation. They can do this through the planned deployment of intelligent automation and AI technologies and a careful balance of the potential economic benefits with social costs. Additionally, your business can maximize its own automation benefits by adhering to sustainable transition guidelines.

1. Identify Manual Processes and Evaluate Automation Needs

Just because something can be automated, doesn’t mean it should be automated. After identifying manual processes as candidates for automation, you should then weigh the pros and cons of automating said processes. What, for instance, is the ultimate goal served by automating? What impacts will it have on your workers and the workplace? These and other impact-driven questions will help you determine if automation is worth the effort.

2. Communicate Changes to Your Team in Advance

The perceived negative ramifications of automation are most pronounced when changes come too quickly and workers have little time to adapt to the future workplace. Though in some industries the COVID-19 pandemic has hastened the pace of adoption, the general rule should be to alert your employees of upcoming changes well in advance so that they can plan for transition.

3. Support Employees Through the Transition Process

When automation is introduced to help workers perform their jobs more effectively, it falls to business leaders to ensure they receive the training necessary to hit the ground running. This will ensure a smooth transition to automated workflows. Additionally, training optimizes the benefits of the technology to workers along with the profitability of your company.

In cases where automation may displace workers, businesses play a pivotal role in helping them access training and educational resources that will allow them to retrain for the new roles that technological advancement will help create.

Key Takeaways 

The future of automation in the workplace may seem foreboding, but technology has a greater potential to make our jobs easier than to take them away entirely. By eliminating the need to manually perform repetitive tasks, many teams will have more time to concentrate on their core responsibilities, approach them with renewed creativity and contribute to the creation of the future workplace. 

Remember to carefully consider the human element as you plan your own transition to automated processes, and you will be able to implement future technologies, like IoT and Artificial Intelligence in a manner that respects your workforce while boosting your bottom line. 

COVID-19 pandemic has caught businesses all over the world unprepared. For that reason, digital transformation has become a requirement for every business that wants to remain competitive and productive. The global outbreak has forced businesses to enable a maximum number of their employees to work from home in a bid to slow down the spread of the virus amid stay-at-home orders. 

As a result, a larger number of the workforce working from home has led to an astronomical surge in the demand for secure video conferencing and other tools for seamless collaboration. Cloud, security, networking, and more, are some of the ways businesses are embracing digital transformation to stay afloat amid challenging times. IT vendors have come up with a greater number of automation options to ease out the pressure on IT teams. And it is just the tip of the iceberg. 

 The pandemic has revealed a large digital divide. Organizations with digital transformation already in place have done far better than businesses that are struggling to embed technology into their business process right now. 

Use Cases for Businesses Going Digital during COVID-19 period

Healthcare 

During this period, Digital Transformation is a top priority for the healthcare sector.   

Healthcare organizations are already leveraging multiple technologies including wearable devices for telehealth, IoT devices, and integrated solutions to monitor the health of patients.  

Pharmaceutical companies use digital automation platforms to reduce human intervention. Moreover, they automate paper-based procedures and speed up processes like medicine prescriptions. Finally, they ensure compliance for processes like drug quality sampling. 

Customer Demands 

Businesses with physical stores are overwhelmed with changing customer demands. The majority of customers have gone digital to meet their day-to-day requirements. Therefore, if your business is not online, it might not get profitable ever. 

Organizations are taking cues from evolving customer demands to achieve more customer-centric digital transformation. Hence, it is far more than just having an eCommerce platform. For example, now you need to revamp your customer support and arm it with an efficient chat software and bots to respond to online consumers efficiently. Mobile app testing has become crucial to deliver a mobile-first experience. Contactless deliveries and payments have become the new norm to minimize human touch. 

 Apart from that, you need to reach customers on every platform including mobile, social media, web, and OTT. Hence, it has also become crucial to offer a consistent omnichannel customer experience. For this reason, a BPM solution can be an ally for businesses that need to adapt at a faster pace to stay in tune with customer needs. 

Automation is the new normal

In current times, emerging technologies, digital innovation, and technological ecosystems are bringing the majority of value for businesses. Businesses were already using or planning to leverage Robotic Process Automation (RPA), Artificial Intelligence, and Data analytics to make their processes and their decision-making more efficient and transparent.  

Businesses are now more keen to use digital automation platforms, which include the above technologies. In this way, they can create a more flexible and collaborative working environment to adapt to the new era. 

Mixed Work Environment 

Organizations have learned that work from home is possible if employees are given the right set of tools and technology.  

In fact, several corporations across the globe are planning to cut down their office capacities by up to 50 percent. 

However, modern digital transformation initiatives will innovate beyond stand-alone tools to meet complex business requirements. This could lead to leveraging hybrid cloud, custom software development, and new-age mobile solutions to complement the new work culture. 

In Summary

To sum up, COVID-19 has made one thing very clear – you can’t run a profitable business at scale without leveraging technology. At some point or another, every business will have to undergo digital transformation to stay relevant amid rising consumer demands and shrinking bottom lines. Pandemic has accelerated the process of digital transformation and in the coming future, you will see far lesser businesses operating in the absence of technology.