process intelligence Archives | Comidor Platform All-in-one Digital Modernization Mon, 24 Nov 2025 14:54:41 +0000 en-GB hourly 1 https://www.comidor.com/wp-content/uploads/2025/05/cropped-Comidor-favicon-25-32x32.png process intelligence Archives | Comidor Platform 32 32 [ON-DEMAND WEBINAR] From Digital to Autonomous: Driving the Future of Business with AI https://www.comidor.com/news/comidor-news/intelligent-transformation-webinar/ Fri, 17 Oct 2025 12:48:59 +0000 https://www.comidor.com/?p=39018 The post [ON-DEMAND WEBINAR] From Digital to Autonomous: Driving the Future of Business with AI appeared first on Comidor Low-code Automation Platform.

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Comidor, a leading provider of intelligent transformation solutions, hosted an exclusive intelligent transformation webinar titled “From Digital to Autonomous: Driving the Future of Business with AI”, on November 2o, 2025, bringing together experts and innovators to explore how businesses can evolve beyond digital transformation into true business autonomy powered by Artificial Intelligence (AI).

This 45-minute interactive session dove into the next phase of enterprise evolution, where intelligence, adaptability, and automation create adaptive, intelligent, and future-ready businesses. Participants gained insights into the latest trends in AI adoption, process intelligence, and agility, as well as real-world examples of AI-driven transformation already reshaping the business landscape.

Key Takeaways of the Intelligent Transformation Webinar

Participants left the session with:

  • How digital transformation is evolving and why autonomous enterprises are the future
  • A clear understanding of how to bridge strategy and execution through intelligent transformation
  • Knowledge of the key enablers and challenges in AI adoption
  • Insights into how AI technologies deliver tangible business value
  • Practical inspiration from real-world use cases that leverage AI technologies, from intelligent workflows and decision-making to AI agents and chatbots

Watch on demand Comidor’s Intelligent Transformation Webinar!

Speakers

George Fylaktopoulos
CTO

Michael Skolarikis
CIO

George Spyroglou
Chief Growth Officer

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Intelligent Process Automation (IPA): Definition and Benefits https://www.comidor.com/knowledge-base/hyperautomation-kb/intelligent-process-automation/ Mon, 17 Mar 2025 11:23:05 +0000 https://www.comidor.com/?p=38518 In just about every sector, competition is on the rise, and businesses are looking for ways to enhance efficiency, reduce costs, and deliver improved customer experiences. One groundbreaking solution that has emerged is Intelligent Process Automation (IPA). The Intelligent Process Automation (IPA) Market was valued at USD 14.4 billion in 2023. It is expected to […]

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In just about every sector, competition is on the rise, and businesses are looking for ways to enhance efficiency, reduce costs, and deliver improved customer experiences. One groundbreaking solution that has emerged is Intelligent Process Automation (IPA).

The Intelligent Process Automation (IPA) Market was valued at USD 14.4 billion in 2023. It is expected to grow from USD 16.2 billion in 2024 to USD 42.1 billion by 2032, reflecting a compound annual growth rate (CAGR) of 12.6% during the forecast period (2024–2032).
Source: Market Research Future

Combining Artificial Intelligence (AI), Machine Learning (ML), Robotic Process Automation (RPA), and data analytics, IPA has become the next frontier in operational transformation. The best part is that just about every organization can take advantage of its benefits to streamline, simplify, and enhance their in-office, remote, and hybrid workflows while reducing costs and improving overall efficiency.

What is Intelligent Process Automation (IPA)?

Intelligent Process Automation (IPA) refers to integrating AI and advanced technologies with traditional automation tools to optimize and transform business processes. Unlike basic automation, which follows predefined rules, IPA can adapt, learn, and improve over time.

IPA consists of 5 core components:

  1. Robotic Process Automation (RPA): Automates repetitive tasks such as data entry or invoice processing.
  2. Artificial Intelligence (AI): Powers decision-making and enables systems to understand and process natural language, recognize patterns, and generate insights.
  3. Machine Learning (ML): Facilitates continuous learning from data to improve predictions and outcomes.
  4. Natural Language Processing (NLP): Enhances communication capabilities, allowing systems to “understand” text and speech.
  5. Data Analytics: Provides real-time insights for better decision-making and performance optimization.

How IPA Works

IPA involves a multi-step approach to business process automation:

  • Data Collection: Systems gather structured and unstructured data from various sources, including documents, emails, and databases.
  • Process Analysis: AI and data analytics analyze workflows to identify inefficiencies and areas for process improvement.
  • Workflow Automation: Processes are designed for automation, incorporating RPA for repetitive tasks and AI for decision-making.
  • Implementation: Automation tools execute tasks guided by ML algorithms that adapt to changing conditions.
  • Continuous Optimization: AI continuously monitors performance, learns from outcomes, and suggests refinements for greater efficiency.

This multi-step approach ensures that IPA solutions remain responsive and adapt to evolving business needs affected by consumer behavior, economics, or other external or internal factors.

drive innovationThe Key Benefits of IPA

The global intelligent process automation market was valued at $14.55 billion in 2024 and is projected to grow at a CAGR of 22.6% between 2025 and 2030. With such immense value and projected growth, this technology is already proving highly beneficial across industries and business functions.

Here are some of the most prevalent benefits:

1. Enhanced Efficiency and Productivity

IPA automates time-consuming, repetitive tasks, freeing employees up to focus on more value-added activities. For example, automating data entry or approving invoice requests reduces manual intervention, accelerates task completion, and minimizes errors. This results in significant productivity gains and improved operational efficiency.

2. Cost Reduction

By automating manual processes, businesses can significantly reduce their labor costs while improving accuracy. IPA also helps avoid the costs associated with errors, delays, and inefficiencies, and over time, these savings improve bottom lines.

3. Improved Accuracy and Compliance

Human error costs businesses billions every year, with one example being the $500 million clerical error that led to a legal dispute between Citigroup Inc. and Revlon. IPA eliminates this risk by ensuring consistent, error-free reporting. AI-driven analytics also monitor compliance with regulations, flagging potential issues before they escalate.

4. Enhanced Customer Experience

IPA makes it easier for businesses to deliver faster, more personalized customer service. NLP-powered chatbots can handle routine customer inquiries instantly, while AI analyzes customer behavior to offer tailored recommendations. This targeted personalization improves customer satisfaction and builds loyalty.

5. Data-Driven Insights

IPA integrates advanced analytics to provide actionable insights in real-time. This makes it easier for organizations to make informed decisions, anticipate market trends, and respond proactively to challenges. By uncovering patterns in data, IPA also helps to optimize workflows and identify new growth opportunities. With work models changing and remote and hybrid work becoming more commonplace, this data is invaluable in ensuring teams can function at their optimal.

6. Faster Decision-Making

In many industries, the ability to make timely decisions is critical. IPA accelerates decision-making by processing vast amounts of data quickly and accurately. One example of this is finance, where IPA can analyze credit risk and approve loan applications within seconds. This speeds up results and improves customer satisfaction, too.

7. Scalability and Flexibility

As organizations grow, managing increased workloads can put considerable strain on resources, especially if teams are spread out geographically. IPA solutions are scalable, allowing businesses to handle higher volumes without compromising quality or efficiency. IPA’s innate adaptability also ensures it can be tailored to specific industry needs and use cases.

automation in insurance industryApplications of IPA Across Industries

Intelligent Process Automation is a powerful tool that is transforming operations across various sectors, and these are just a few examples of where it’s being put to good use:

Banking and Finance

According to a recent Deloitte study, banks using automation have reported an average of 30% reduction in fraud losses, which is an enormous sum overall. In action, IPA automates essential tasks such as loan origination, fraud detection, and compliance reporting. By reducing processing times and improving accuracy, it establishes greater customer trust and operational efficiency, and it reduces risk for lenders, too.

Healthcare

IPA plays a significant role in streamlining patient admissions, billing, and insurance claims, ensuring smoother workflows and reduced clerical errors. Its AI-powered analytics also supports diagnostics and treatment planning, which contributes to better patient outcomes.

Retail

The retail sector benefits from IPA through improved inventory management, demand forecasting, and personalized marketing strategies. Automation ensures smoother operations, while AI insights can be used to improve the customer shopping experience.

Manufacturing processes

IPA is particularly beneficial in supply chain management, quality control, and equipment maintenance. Predictive analytics help to anticipate equipment failures, which in turn minimizes downtime and maximizes productivity.

HR

In an era where 71% of companies allow remote work permanently and a vast number of people prioritize this working model when searching for new employment, Human Resources professionals need to focus on employee engagement and development and increasing productivity, satisfaction, and retention across the board. IPA is an excellent option for automating repetitive tasks that are human resource-heavy, including recruitment, onboarding, payroll processing, and performance evaluations. This frees up HR teams to direct their attention to the areas that best serve the business and its employees.

survive in a competitive landscapeConclusion

It’s evident that Intelligent Process Automation is already revolutionizing the way organizations operate, and there’s plenty more to come.

By combining the capabilities of AI, ML, RPA, and analytics, IPA enables businesses to achieve unparalleled efficiency, accuracy, and agility. From improving customer experiences to enhancing decision-making, its benefits are far-reaching and transformative.

As technology continues to advance, IPA will undoubtedly become crucial to business operations, empowering organizations in all sectors to innovate, adapt, and thrive.

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Gartner’s Intelligent IT Automation Trends for 2023 https://www.comidor.com/news/industry-news/it-automation-trends/ Wed, 01 Feb 2023 14:07:53 +0000 https://www.comidor.com/?p=36252 The COVID-19 pandemic has single-handedly changed the way we used to work, shop, or avail services. We have seen how emerging technologies and automation are being used to implement digital transformation initiatives across industries. Businesses are investing heavily in IT Automation to make their move towards hybrid models and cloud-native operations.   Gartner Inc. is known […]

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The COVID-19 pandemic has single-handedly changed the way we used to work, shop, or avail services. We have seen how emerging technologies and automation are being used to implement digital transformation initiatives across industries. Businesses are investing heavily in IT Automation to make their move towards hybrid models and cloud-native operations.  

Gartner Inc. is known for releasing research papers, which foresee the trends that will influence technology, IT, and businesses in the coming years. These automation trends reflect the changes that have been brought in by IT automation to enhance business productivity and customer experience. Businesses are looking for much-needed innovation and agility so that they can optimize their IT operations to deliver value-based KPIs while improving their overall profitability.

In this blog, we have covered Gartner’s 2023 technology trends, most relevant to intelligent IT automation. If you are an entrepreneur or an IT professional, then these trends will help you accelerate your digital business initiatives. 

Here we have some exciting stats about the IT automation trends: 

  • By 2024, the improvements in digital workplaces and processes driven by IT automation will help organizations spend 30% of their time on IT operations management, and the rest on engineering and designing. 
  • By 2024, IT automation will assist digital resources to spend 30% more time on engineering, as maintenance and endpoint support will be taken care of by automation tools. 
  • By 2023, 40% of platform and product teams will utilize AIOps to reduce unplanned downtime by 20%.
  • More than 80% of survey respondents maintained that the need for innovative digital services and products will increase in 2022-23. 

Top IT automation Trends 

1. LNCA (Low and No Code Automation)

This technology will be a game changer for enterprise-wide automation initiatives. Low-code/No-code Automation platforms allow business owners and users to develop and deploy enterprise apps with little or no coding expertise. 

As per Gartner, we may witness an almost 50% rise in enterprise automation using Low and No-Code Automation, as more organizations are poised to adopt this efficient and cost-effective method of automating applications and business processes.  

Gartner also predicts that by 2025, approximately 70% of enterprise applications will be developed using low-code or no-code technologies. 

It is a massive increase of 25% if we compare it with 2020. Furthermore, the Google engineering team maintains that by 2025, more than 50% of enterprise or business applications will be built by those who don’t consider themselves conventional developers (mostly known as citizen developers).

2. Hyperautomation

 It is a business-driven and disciplined approach to swiftly determine, validate, and automate IT and business processes with ease.  

It will continue to be a hot trend in enterprise automation in 2023. We may witness the rising adoption of Hyperautomation due to its wide range of use cases, which enables organizations to automate complex and industry-specific tasks and processes.   

Hyperautomation offers an unprecedented capability to learn from human behavior, which allows consultants to gain momentum due to its increasing capability to learn from humans and automate a large number of monotonous manual tasks and processes.  

 The usage of Hyperautomation will only increase further as businesses will leverage its capabilities to reduce the overall cost and enhance their process efficiency. 

3. Workflow Automation, Management, and Orchestration

In an increasingly competitive world, most enterprises are automating their workflows to extend the speed, efficiency, and agility of their business. Organizations are now aggressively adopting AI-aided decision-making and RPA (robotic process automation) to avail the benefits of automation.  

Furthermore, workflow orchestration and automation technologies are more in demand than ever before. There is a plethora of standalone low-code or No-code workflow tools in the market, which offer many exciting features and capabilities. 

For example, Comidor’s workflow automation engine is fully compliant with BPMN 2.0 and comes with AI and RPA capabilities, ready-to-use integrators, and more. Get rid of manual tasks and endless paperwork, and streamline your business processes, automate data manipulation, and get instant AI capabilities – no coding required. Take control of your workflows and start working smarter today.

4. Intelligent Document Processing 

Intelligent Document Processing (IDP) is another enterprise automation technology that has evolved dramatically in recent times. It enables users to understand the context and intent of the documents, and ensure better accuracy while automating the document-based processes. IDP improves document processing time, which ultimately enhances customer experiences. 

We are pretty much sure that most of the IDP service providers will extend their value proposition to incorporate Unstructured Data Processing (UDP) as a whole.  

While we already have innovative applications of Artificial Intelligence such as NLP, video analytics, and computer vision, UDP-driven solutions can help fetch unstructured data from different sources and process them. It can work on a plethora of data types such as text content, social media post, videos, and even phone calls.

5. API Management 

An application Programming Interface (API) is a code-based intermediary that allows two different apps to communicate with each other to perform a specific function. API plays an important role in the implementation of digital transformation and hyper-automation.  

APIs can automate the backend workflows and also expedite data transfer between numerous independent systems. 

API management tools and technologies have gradually become more valuable for enterprise automation, as they offer higher visibility into enterprise-wide functions and enable organizations to manage their APIs effectively and securely.  

This trend will only increase in 2023, as more organizations are poised to leverage the capabilities of APIs to kickstart their digital transformation initiatives. 

Gartner IT automation trends infographic

Three major takeaways from Gartner’s IT automation trend predictions: 

  1. The adaption of IT automation is quickening at an unprecedented pace, with more enterprises and start-ups building completely automated value chains. 
  2. The surge in data diversity will only push enterprises to adopt innovative computing and storage technologies. 
  3. More IT leadership positions are emerging in the IT operations and Customer experience domain. 

Final Words  

 We are living in an era where automation is playing a pivotal role in the IT-led transformation of businesses across all industries. Enterprises are now embracing scaled automation solutions to avail the benefits of digital transformation to enhance their customer experiences while improving efficiency  

We are pretty much sure that IT automation will be a critical factor for enterprises to drive innovation, devise competitive strategies, and get a niche edge ahead of their competitors.  

As an entrepreneur, leader, or IT professional, it is crucial for you to stay up to date on the latest technologies, IT automation trends, and tools. It will help you to leverage the capabilities of automation to avail the intended outcomes for your business. 

Author bio:
Gourav Sharma is a Digital Marketing Strategist at Arka Softwares, a leading Web, and Mobile app development company. He has 4 years of experience in the Information Technology industry. He spends his time reading about new trends in Digital Marketing and the latest app development technologies.

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Process Intelligence Benefits for Enterprises https://www.comidor.com/knowledge-base/business-process-management-kb/process-intelligence-benefits/ Wed, 23 Mar 2022 14:52:43 +0000 https://www.comidor.com/?p=33442 The post Process Intelligence Benefits for Enterprises appeared first on Comidor Low-code Automation Platform.

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Today’s data systems generate an unparalleled amount of information from physical and digital sources. When properly consumed, analyzed, and merged, the wealth of information can be utilized to identify patterns and gain insights that can guide you to better customer experiences and more efficient operational workflows.  

Process Intelligence Benefits 2 | ComidorIn the business world, process intelligence is becoming an increasingly important tool for success. What is process intelligence, and why should your business embrace it? In this article, we will discuss the benefits of process intelligence and how to implement it in your own organization. 

What is Process Intelligence? 

Process intelligence is a method of analyzing data to identify trends and patterns. The goal is to improve business performance by eliminating inefficiencies, reducing costs, increasing productivity, improving customer service levels or all four at once! Process intelligence can be used for almost anything from marketing campaigns to manufacturing processes – any time you want better results without spending more money. 

Process intelligence isn’t just about identifying problems; it’s also about finding solutions. For example: if your sales team is struggling with lead generation then using process analytics might reveal that the outreach emails aren’t getting any responses because customers don’t interact with them. By analyzing data in this way, you can make critical changes that will improve your results. 

Process Intelligence Benefits 1 | ComidorWith a process intelligence solution, you’ll be able to discover, manage, and understand the execution of business processes much more effectively than you otherwise would have. As a result, it can enable you to reach and maintain a higher level of productivity. To this end, here are some of the benefits that it can yield for enterprises.  

Process Intelligence Benefits 

1. Process visualization 

The most notable benefit of process intelligence is that it can help gain a greater understanding of your enterprise’s operations. For example, with a transparent, visual model of workflows, you’ll determine the bottlenecks causing inefficiencies and delays and how to address these concerns. In other words, it allows businesses to find problem areas that they would have otherwise missed to improve upon them.

2. Accuracy 

Apart from shedding light on areas that may require improvement, these platforms can help you better understand how the existing processes operate. Process intelligence provides accurate insights into how processes are performing and helps in decision-making for future enhancements.  It can be applied to many types of enterprises, such as manufacturing, distribution, retail, and logistics. 

3. Cost optimization   

When obstacles are eliminated, and the processes are efficient, operational expenses are effectively reduced as well. This is integral for any business since its outlays determine profit margins. And by lessening the financial load of the company, it’ll offer you more opportunities to make more investments to support the growth of your enterprise. 

4. Automation 

Another advantage of process intelligence is that it generally combines artificial intelligence modeling with cross-application information collection to provide a greater level of information. This means that you’ll have more accurate data on hand, which will allow you to automate tasks and processes end-to-end with an Intelligent Automation Platform , and have a significant impact on your company. 

Criteria for Choosing the Right Process Intelligence Platform 

No one can deny the importance of having a process intelligence platform. However, with so many available platforms, it can be a complicated affair to choose the right one. To help you out, here are some of the criteria you must keep an eye out for: 

  • Data indexing and collection. The first element to consider when selecting a process intelligence platform is its capacity for collecting data. All businesses will have multiple endpoints from where it accumulates machine data. Over time, they’ll expand with the information it gets. And it must be capable of collecting data from every system within the cloud and the premises. 
  • Data Visualization. The platform’s ability to define and index data, perform complex integrations, and make the information searchable through unified dashboards should also be considered. After all, it’s how you’ll derive value from it. The way it visualizes the data and connects it with multiple sources is critical because the performance needs of a business will vary across different units and departments. 
  • Ease of scaling. Process Intelligence platforms should be simple to deploy and easily scalable for meeting the enterprise’s evolving needs. 

Steps for Effective Process Intelligence Implementation 

The first step in implementing process intelligence is to define your goals. What do you want to achieve? Once you have a goal, you can identify the data and processes you need to track in order to measure progress. This might include things like website visits, customer complaints, product defects or sales leads. 

Once you have the data you need, it’s time to analyze it and find patterns. This is where process intelligence comes into play. Process intelligence tools can help you spot trends that would otherwise be difficult for humans alone – such as when sales drop off during certain months each year or if there are spikes in customer complaints about a particular product feature. 

Finally, use your findings to make adjustments and improve processes. If you’re seeing dips in sales during specific months, then you might want to adjust your strategy accordingly with offers tailored towards those times of year when customers are less likely to buy. 

The process intelligence cycle doesn’t end here though – once improvements have been made, it’s time for another round of data collection and analysis so that you can continue iterating on your process improvements indefinitely. 

Conclusion 

Whether you’re a B2C or B2B business, you can always benefit from a process intelligence platform. However, you must make sure that you choose the right solution so carefully consider the factors listed above. They’ll guide you to the one that will best meet your needs. 

About the Author:
Mocca Bajao is a Digital PR Specialist at Thrive who enjoys writing about SEO, tech, and business.  

It’s all about processes and performance

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