financial Archives | Comidor Platform All-in-one Digital Modernization Wed, 05 Feb 2025 15:59:10 +0000 en-GB hourly 1 https://www.comidor.com/wp-content/uploads/2025/05/cropped-Comidor-favicon-25-32x32.png financial Archives | Comidor Platform 32 32 AI-Powered Fraud Detection: All you need to know https://www.comidor.com/blog/artificial-intelligence/ai-powered-fraud-detection/ Wed, 05 Feb 2025 15:59:10 +0000 https://www.comidor.com/?p=38345 Two years ago, “AI-powered fraud detection” wasn’t even a term. Even now, you might dismiss it as just another buzzword companies use for extra views. But AI-powered fraud detection is far from new. In fact, HSBC, a major global financial institution, has been using it since 2021 for financial crime prevention. Since then, the bank […]

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Two years ago, “AI-powered fraud detection” wasn’t even a term. Even now, you might dismiss it as just another buzzword companies use for extra views. But AI-powered fraud detection is far from new. In fact, HSBC, a major global financial institution, has been using it since 2021 for financial crime prevention. Since then, the bank has seen a 2-4% increase in detecting financial crimes. Today, HSBC uses AI to monitor 1.35 billion transactions across over 40 million customer accounts.

Whether you run a finance-focused organization or simply have a payment system integrated somewhere in your company, AI fraud detection helps you protect sensitive data while fighting against newer cyber threats.

In this article, we’ll explain what AI-powered fraud detection is and why you should implement it in your company without worrying about high costs or risking your existing financial data.

What Is AI-Powered Fraud Detection?

AI-powered fraud detection uses Artificial Intelligence to automatically spot and stop financial fraud by learning from patterns in data. Traditional fraud detection systems, while helpful, can miss new types of fraud that don’t follow the expected rules. On the other hand, AI-powered fraud systems improve and become more accurate by learning from real fraud cases and legitimate transactions.

Why Companies Use AI For Financial Crime Prevention (And Why You Should Too)

Cybercriminals have always been early adopters of the latest technology and AI is no different.

– Martin Roesler

Today, cybercriminals use AI to crack passwords, bypass security measures, and automate attacks. Using AI-powered fraud detections, therefore, is just not a matter of choice. Many banks in the U.S. and Europe are already adopting AI to safeguard their systems.

Here’s why you should use AI fraud detection systems for combating AI attacks:

  1. Faster response to threats: AI reacts in milliseconds. It helps you detect and stop the fraud before it escalates.
  2. Predicts fraud before it happens: AI can identify patterns that signal potential attacks. It doesn’t wait for signs of fraud to appear. AI monitors your systems continuously and prevents breaches from the start.
  3. Scales effortlessly with your business: AI handles increased data volumes and complexity without intricate scaling issues.
  4. Reduces investigation time: AI’s ability to process huge data sets quickly allows it to pinpoint the exact fraud cause and any weak links within the system.
  5. Adapts to evolving attacks: While traditional methods get outdated, AI constantly learns, adapting to new fraud tactics in real-time.

BPM benefits for finance | ComidorHow AI Detects Financial Fraud?

Here are some ways AI can help you in detecting financial fraud:

1. Analyzing Large Financial Data Sets

Financial systems process massive amounts of critical data daily. Hence, you’ll need systems that process this data with high accuracy, speed, and without human errors.

AI can help you process such massive volumes of data, like:

  • Millions of transactions
  • User activities
  • Customer accounts
  • Digital documentation

AI’s ability to process huge amounts of data isn’t just about speed — it’s about depth.

Traditional systems rely on fixed, predefined rules. For example, “flag any transaction over $10,000.” AI looks beyond individual transactions and analyzes patterns that only emerge when viewing large data sets together.

They can spot anomalies like multiple small transactions designed to avoid detection (a technique called “smurfing”) or detect subtle links between accounts that appear unrelated on the surface.

2. Monitoring Your Data In Real-Time

AI watches transactions in real-time as they happen. This helps you take the necessary action while the fraud is going on instead of taking care of the mess afterward.

You can use multiple APIs, data feeds, or event triggers to connect and monitor your financial data in real-time with AI. These technologies provide instant access to transaction data, login attempts, account activities, and other relevant information.

For example, if a criminal starts making a series of large suspicious purchases quickly, AI can freeze that account before any money is lost. This lets you act immediately and send a notice to users when something seems off.

3. Training Machine Learning Algorithms On Your Data

Fraudsters are always coming up with new ways to trick the system. Traditional systems struggle here because they only follow set rules.

Traditional systems also require constant updates & maintenance to fight newer attacks. This isn’t ideal.

In contrast, machine learning algorithms continuously update themselves based on your data. They analyze data from past fraud incidents to identify patterns and trends, building a database of what fraud looks like. This not only lets you detect AI fraud but also predict it.

For example, if a previously inactive customer suddenly starts making unusual purchases, machine learning can flag this behavior as suspicious. Best part? The more data machine learning algorithms take in, the better they become at spotting fraud.

4. Performing Behavioral Analysis For Financial Crime Prevention

AI doesn’t just look at individual transactions, it monitors your user’s behavior over time.

For example, if a customer always logs in from one city but suddenly tries to access their account from another country, AI takes notice. The AI checks if this is normal (like if the person has shared travel plans through an app or has received an alert about unusual logins). If not, the AI will mark it as a potential fraud attempt and send an alert to the user.

Artificial Intelligence - emerging technologies | ComidorWhy Is AI More Effective Than Traditional Methods?

When you look at AI and traditional fraud detection systems, the differences are clear. Here’s how:

1. AI prevents Crime With Greater Speed & Accuracy

AI reviews thousands of data points in milliseconds. Traditional methods often depend on people to review transactions, which takes much longer. For instance, if a fraudulent transaction tries to go through, AI can stop it immediately, while a traditional system might only flag it for review hours later. This quick response is essential for preventing fraud, especially in industries like finance, where the volume and complexity of data require instant action.

2. Reduces False Positives In Your Financial Data

Traditional systems working with fixed rules can mistakenly flag normal transactions as suspicious. This can create “alert fatigue,” where your team gets so many false alerts that they might miss real threats. AI adapts by learning from past data. This reduces false positives so your team can focus on real threats.

3. AI-Powered Fraud Detection Systems Scale Easily

As your company grows, you’ll have more transactions and data to manage. Traditional systems need major adjustments to handle increased volumes. AI is built to scale easily. This ensures your data security stays strong as your operations expand.

4. Adapts Quickly To Modern Financial Crimes

Traditional systems can become outdated as new schemes emerge, leaving you vulnerable. Artificial intelligence, on the other hand, learns from fresh transaction data and adjusts its detection methods in real time. Because of this, the use of AI has grown quickly, especially in finance niches. AI lets your system identify new patterns, such as – unusual purchase locations, time ranges, or frequencies.  

How AI Improves Financial Crime Prevention & Response

AI-powered fraud detection can be proactive, helping you prevent and respond to attacks quickly. Here’s how:

1. Detects Crimes Early & Minimizes Losses

Prevention is always better than dealing with the aftermath of a disastrous fraud. AI detection predicts and processes crimes quickly using the data from their machine learning algorithms. This lets you act quickly and verify transactions before they go through. This not only stops immediate financial losses but also enhances your overall security measures.

2. Automated Alerts For Responding Quickly

Faster responses mean fewer financial losses and less risk to your customers. AI can help you do that by sending instant alerts after detecting suspicious activities. For example, if someone tries to make a large withdrawal right after logging in from a new location, the system notifies your team immediately. This is much faster and more efficient than having someone call or alert your customer manually. When customers see that you act quickly to protect their accounts, it builds their trust in your company.

3. Data-Driven Decision Making

AI accelerates data-driven decision-making by rapidly analyzing vast amounts of real-time and historical data. Machine learning algorithms identify patterns, detect anomalies, and flag potential fraud much faster than traditional methods. For example, if the system detects a spike in fraudulent activities during holiday sales, it can instantly alert your team, allowing you to adapt monitoring efforts and strengthen security in real time. By automating analysis and providing actionable insights, AI enables quicker, more informed decisions, minimizing risks and enhancing financial crime prevention.artificial-intelligence blog | Comidor Blog

Conclusion

Implementing AI-powered fraud detection is no longer just an option—it’s a strategic necessity for 2025 and beyond. By leveraging AI, organizations can stay ahead of evolving threats, strengthen financial security, and proactively combat fraud. Investing in this technology today paves the way for a safer and more resilient financial future.

Author Bio:
Vaibhav as a Content Marketing Specialist holds experience of 2+ years with key holding on content strategy, collaborations, content distribution, etc. In addition to this, he helps various SaaS websites acquire high-authority backlinks

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5 Benefits of BPM in Financial Services https://www.comidor.com/blog/business-process-management/bpm-financial-services/ Fri, 02 Dec 2022 14:57:06 +0000 https://www.comidor.com/?p=36027 Business Process Management (BPM) is an organizational discipline. The company takes a step back and analyzes the processes as a whole and individually. It can identify the business’s current situation and make it more efficient. It can reduce human errors, narrow the gaps, and improve the business’s efficiency. Organizations use various tools to attain effective BPM. […]

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Business Process Management (BPM) is an organizational discipline. The company takes a step back and analyzes the processes as a whole and individually. It can identify the business’s current situation and make it more efficient. It can reduce human errors, narrow the gaps, and improve the business’s efficiency. Organizations use various tools to attain effective BPM. The tools help organizations design, model, execute, monitor, and optimize processes. The business process coordinates people’s behavior, information, results, and systems of a business strategy. 

Business process management is a key component of any modern-day financial institution. It is a set of tools and techniques that helps to streamline and simplify the organization’s business processes, thereby improving customer service, reducing costs, and increasing profitability. BPM is often used in the financial sector as it helps with decision-making and reporting, amongst other things. With the use of BPM software, organizations are able to standardize their internal processes. The efficiency of these processes is measured in how well they can complete tasks in a timely and accurate manner.

In this article, we will discuss how BPM has changed and how it will continue to shape the future of finance, as well as how the use of BPM in financial services can help to improve customer service, reduce costs, and increase profitability.

BPM finance | ComidorBPM in Financial Services 

Over the past decades, the financial industry has started utilizing BPM. More and more bankers are becoming more tech-savvy as they can access their accounts online. Users expect convenience, speed, security, and accuracy in all their transactions. Financial institutions can handle change with effective BPM and provide efficient customer service. 

BPM helps financial firms move towards full digital transformation and create bigger organizational goals. The change includes utilizing new tools, such as automating tasks and gathering data. 

BPM in finance | Comidor

Key Advantages of BPM in Financial Services 

Here are five key advantages of using BPM in financial services:

1. Compliance, Safety, and Security 

Seasonal audits are common for financial institutions. Regulatory compliance management is challenging as policies and regulations get updated regularly. Unfamiliarity with the changes can result in the business’s loss. 

At the same time, safety and security are two of the primary concerns of people. Bankers want to feel secure; thus, cyber security is critical in banking.

With adequate protection, more people would trust a financial institution. With BPM, organizations can easily follow regulatory compliance. The tools used for it allow the business to see what changes have happened. This will make it easier to comply with and follow the standards. Furthermore, BPM helps financial institutions be more secure and safe for people. You’ll be able to provide services while giving them peace of mind. 

One of the tools for BPM is to automate repetitive transactions. For example, customers will receive the current balance via text message or email. They will have more visibility over their accounts, avoiding risks such as fraud. For instance, you can see any untrusted transactions from one of your customers. Using BPM, you can create a strategy to alert the person automatically. This will let them know if there is any suspected fraudulent activity using their account online. 

2. Improved Business Agility and Flexibility 

Businesses are changing nowadays, including financial industries. Most organizations are shifting towards technology to keep up with the growing market. 

For example, many financial firms offer a straightforward account opening. Some don’t even require new people to go to their physical office. If a person wants to open a bank account, they can do it online. They can also use the organization’s app for easier access. 

Since changes are happening quickly, it’ll be difficult for financial firms to keep up. Many consumers have been utilizing online applications for their financial transactions. They can transfer funds, pay bills, check balances, and shop using various apps and websites. 

Using BPM will prepare the financial firm to adapt to the changes effectively. It’ll put the current process on hold, implement changes, and proceed with the new process. Financial firms can easily apply automation in their systems and other improvements in the future. 

Since updates and changes often happen regularly, financial firms need to have BPM set up. 

BPM benefits for finance | Comidor

 3. Higher Efficiency 

Making the business more efficient and productive is essential. Financial firms process various forms and emails every day. They have to ensure that all clients receive the services they opt for. 

The integration of business processes takes the potential improvement into action. With the correct data, financial services can monitor delays. They’d be able to avoid any risks and allocate resources if needed. Automation is one of the solutions regarding BPM. It removes repetitive tasks such as sending new information to the bankers. They can receive messages regarding their recent transactions. 

Since there is automation, employees can become more productive. They’d be able to focus more on pressing matters that the customers may need assistance with. They can help them make their accounts more secure. Customers will feel more appreciated, thus resulting in a high retention rate. People will also have services available for them most of the time. 

4. Better Visibility 

Visibility is one of the most critical aspects of financing. Since all the transactions involve money, customers want to see how their cash flows. If customers can see their finances clearly, they’ll trust the bank or the financial firm more. 

However, the visibility factor isn’t only for the consumers. Your financial firm can benefit from it, too. 

You’ll be able to see and improve the team’s performance as the automation results are in real-time. Of course, you wouldn’t want the members to decrease their performance metrics scores. BPM software can let you see which factors they need to focus more on. You’d be able to identify which areas your business needs to improve and provide quality services inside and outside the firm. 

For instance, if some members scored low in their KPIs, you can create a program. Under the training, they’ll be able to improve their skills. If you find that they excel in other areas of the firm, you can reassign their tasks. It’ll make the whole organization productive. 

Visibility means building trust between your customers and your employees. 

 5. Enhanced Customer Experience 

BPM streamlines business operations and drives automation so processes can run smoother and quicker. As mentioned above, employees can concentrate on more critical issues. 

Automation handles repetitive tasks. For example, a customer wants to know the process of employee onboarding. Explaining the same information to all customers could take time. The people who need assistance more will be left unattended. 

On the other hand, if customers have pressing concerns, your team can deal with them faster. Let’s say their card was stolen, and they would like to lock their account. It could already be too late if they would wait in a queue. If customers get reliable customer service immediately, they’d most likely remain loyal to your firm. They’d be happy to continue banking and trust you with their finances.

BPM for financial services | ComidorHow Comidor Helps Financial Businesses in the Financial Services Industry

As the world becomes more digitalized, our use cases for finance are becoming more complex. We need to provide our clients with the best possible automation and application development solutions, and in order to do so we use advanced low-code and intelligent automation technologies. This is where our use cases for financial services come into play.

Loan Request

Applicants expect a fast, data-driven, and evidence-based approval or decline decision on their loan requests. The cognitive automation capabilities of Comidor make the loan request process smart while performing extremely complex tasks. The Comidor Machine Learning model is used to establish patterns based on historical data, resulting in a decision regarding a borrower’s creditworthiness. The ML model indicates a decision (approval or decline) based on the applicant’s financial information, such as their annual salary and credit score. After the model suggests a decision, the employee accepts or rejects it.

Loan request case | BPM for financeSupplier Due Diligence 

Supplier due diligence is an important process in supply chain management. Suppliers are selected based on their ability to provide quality products and services. In this specific case, the need of our customer was to orchestrate and automate end-to-end the supplier due diligence process that included multiple levels of evaluation and approval. Comidor’s solution in this case was a powerful workflow with multiple parallel approvals, the ability to start the process from a 3rd-party system, and the ability to manually enter supplier data or upload them via CSV files. For every new supplier, a member of the Compliance team initiates the supplier due diligence process. Legal & Compliance, Credit Control, Treasury, and Account Payable departments will review the supplier’s details, and only if all of them approve the supplier can become active. A report with 4 departments’ reviews and comments is produced with Comidor RPA Document Creator.

The Bottom Line 

Financial services are continuously evolving. Changes are coming, along with their daily tasks. With plenty of financial firms’ challenges, it’s time to step up and prepare. 

Using BPM tools can help financial companies manage financial challenges much better and faster. You would be able to provide quality services. The onboarding will become more straightforward for the customers. 

With the benefits BPM can give your financial institution, it’s all worth it. Your organization will continue to improve while keeping up with our fast-paced world.

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